Privacy Policy – TL ORDAZ CONST INC
← Back to Site
Legal

Privacy Policy

Effective Date: June 1, 2025 · Last Updated: June 1, 2025

TL ORDAZ CONST INC ("Company," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you interact with our website, forms, or communications.

01

Information We Collect

When you submit a form on our website to request a free estimate or contact us, we collect the following categories of personal information:

Information TypeExamplesPurpose
Contact InformationFirst name, last nameTo identify and address you personally
Phone NumberMobile or home phoneTo contact you via phone call or SMS
Email AddressPersonal or work emailTo send estimate details and follow-up communications
Service InterestKitchen remodel, bathroom renovation, etc.To match your inquiry with the appropriate services

We do not collect sensitive personal information such as financial account numbers, Social Security numbers, government-issued ID numbers, or health information.

02

How We Use Your Information

We use the personal information we collect solely for the following purposes:

  • To contact you regarding your free estimate request
  • To schedule and confirm appointments for consultations or on-site visits
  • To send appointment reminders and follow-up communications
  • To send SMS text messages related to your estimate or project, if you have opted in
  • To respond to questions or requests you submit to us
  • To maintain internal records related to your inquiry or project

We will not use your information for purposes beyond those listed above without first notifying you and, where required, obtaining your consent.

03

SMS / Text Message Communications

SMS Program Disclosure

By submitting your phone number and checking the consent box on our estimate request form, you expressly consent to receive SMS text messages from TL ORDAZ CONST INC at the mobile number you provide.

Types of SMS messages we may send:

  • Appointment confirmation messages for scheduled estimates or consultations
  • Appointment reminder messages prior to your scheduled visit
  • Follow-up messages related to your estimate or renovation project
Message Frequency & Rates

Message frequency will vary based on your inquiry and appointment schedule. Typically, you may receive between 1–5 messages per active inquiry. Message and data rates may apply depending on your mobile carrier and plan.

How to Opt Out: You may opt out of SMS communications at any time by replying STOP to any message we send. After opting out, you will receive a single confirmation message and will not receive further SMS messages unless you re-subscribe.

Help: Reply HELP to any message or contact us at +1 650-534-2753 for assistance.

Consent is not a condition of purchase. You are not required to consent to receive SMS messages as a condition of obtaining any goods or services from TL ORDAZ CONST INC.

SMS messaging is managed in compliance with applicable TCPA regulations and carrier guidelines. We do not use SMS for unsolicited marketing to individuals who have not provided express written consent.

04

Sharing of Your Information

We do not sell, rent, trade, or share your personal information with third parties for their own marketing or advertising purposes.

  • Service Providers: Trusted third-party platforms that assist us in operating our business (e.g., CRM software, appointment scheduling, SMS platforms), bound by confidentiality obligations.
  • Legal Compliance: If required by law, court order, or government authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business.
No Sale of Personal Data

We do not and will not sell your personal information — including your phone number — to any third party for marketing, advertising, or any other commercial purpose.

05

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the duration of an active inquiry or project, for a reasonable period after project completion, and as required by applicable legal obligations. You may request deletion of your personal information at any time by contacting us.

06

Cookies & Website Analytics

Our website may use standard web technologies such as cookies or pixels to understand how visitors interact with our pages. This data is used in aggregate and is not linked to personally identifiable information without your consent. You may disable cookies in your browser settings at any time.

07

Your Rights

Depending on your state of residence, you may have the right to access, correct, or request deletion of your personal information, opt out of SMS communications (by replying STOP), and withdraw consent at any time. We will respond to all verifiable requests within 30 days.

08

Contact Us

If you have questions regarding this Privacy Policy, please contact us:

BusinessTL ORDAZ CONST INC
Address475 Larkspur Dr, East Palo Alto, CA 94303
Phone+1 650-534-2753
HoursMon–Fri, 8:00 AM – 5:00 PM
09

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

© 2025 TL ORDAZ CONST INC · 475 Larkspur Dr, East Palo Alto, CA 94303 · All Rights Reserved